Me and my family went for a dinner in 18 degrees on 30-Jan-2016.
Except the ambience, there is nothing good in this place.
• Service is worst. You might feel that you are sitting outside the temple like a ‘beggar’, the waiters are just coming and keep the chapattis and other dishes in front of you and won’t even bother to serve you
• Food is worst than the worst.
o We have ordered dahi kababs, wherein the dahi (curd) has become sour.
o The non-veg and daal makhani was full of oil
• It seems hotel have shortage of utensils, when we asked for extra bowls, they just gave us the plastic disposable bowls, stating that there is some shortage of bowls in the hotel
• The hotel staff is very rude and don’t know how to handle cutomers
o When we complaint about Dahi kabas, the waiter, Mr Vaibhav said in a very casual tone – ‘ab dahi toh khatti hi hoti hai toh dahi kababs bhi khatte hoyenge’
o When we asked for feedback form, he said there is no feedback form. It seems that he doesn’t want to give us the feedback form. So when we asked the waiter, Mr Vaibhav to call the manager and we waited for the Manager for almost 15-20 min but manager didn’t turned up
I really doubt whether he has told the message to manager also or not?
At last I can only say that we have visited so many restaurants but this is the worst restaurant we have visited and will not recommend anyone for this restaurant.