Pronto Reviews, Bandra West, Mumbai - Burrp
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  • 02226412651
  • 02226412661
  • 02264555101

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Nimu S - Burrp User

Nimu S

April 30,2015


I generally call the restaurant and order directly but this time around I decided to try out foodpanda. Big mistake!
I placed an order at 7.36 pm today using the foodpanda app. I paid with my credit card. The app said delivery details would be sent to me via sms. Nothing!
At 8.30pm I call the contact centre and speak with Sandeep. Took me 3 mins to get him on the phone and 2 minutes of hold for him to come back and say your order is placed and the money is debited from the card (Tell me something I don't know). He says I'll get an sms in 2 minutes with delivery information. I get it at 8:41pm saying the food will be delivered in 45 minutes!
I now have to wait for 45 more minutes. This is bloody ridiculous.
What a waste of time and effort! I'm never ordering from food panda ever again!
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neharika0703  - Burrp User


February 17,2014


Pronto is by far one of the best pizza joints! They have managed to maintain their quality and service right from the time they started. They are quick with home deliveries and have really tasty pizzas for vegetarians as well as non-vegetarians. Be it the pizzas, the pastas or the desserts.. all are a must try.. If you are a health freak, the salads are great as well.
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chocodip - Burrp User


January 11,2013

Nice little joint!

Pronto's was a nice experience but you need to speed up on the customer service. The pizzas were crispy and tasted good although I would have preferred if you could use toppings in more abundance and the pastas were fairly ok, not too good not too bad. Perhaps making the pastas more authentic italian would do well for the joint. Good stuff and will visit again.
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Jasmine Pereira - Burrp User

Jasmine Pereira

January 10,2013

Good Fresh Food

This place is so tiny & hard to spot. No arrangements for parking as well. But the food makes it all worth it. Been to this place in the past month thrice - real good fresh food. The Chicken Crostini is excellent. Portions are fairly decent. Also the Pronto Special Salad is really good. The pizzas & the pasta in White sauce is real chessy. Not much of ambience but food is good. The Desserts are awesome - had the choc avalanche which was a choco addicts poison. The Tiramisu was exceptionally superb. Overall - small place and not your fine dining but after a long day of shopping the proximity & the food is worth it.
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Zee  - Burrp User


June 05,2012

Recommendable and reasonable!!

I visited this place after a tiring evening of shopping. The place was empty even on a Friday evening which was surprising for me. However most people order food from this small joint. The food arrived promptly, looked and tasted good. The chicken dish ordered by my friend was delicious. I had ordered a salad and a creamy mushroom soup. Both of them turned out to be better than i expected. The staff is courteous and warm. They would also recommend you some options if inquired. The service impressed me to a great extent. I would definitely visit again and try the other options available here.
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