Dear Pasta Foodie,
Thanks so much once again for coming over and most importantly taking time out and sharing your feedback with fellow burrpers.
We are so glad that you loved our brunch and that you had a great time with your family. In a couple of weeks we do hope to have a new live counter addition to the existing spread. So pl do join us again for the brunch.
We do look forward to having you and your family over again soon.
We are so sorry that you did not find the food live up to your expectations. We dont really know what went wrong and why the pizza and soup let us down, especially when the Pizza Napoli that we dish out does often get rave reviews. So we would definitely love to hear from you and would be great if you can write in to us at email@example.com
We would want to make it up to you and promise to give you a much better experience and live up to your expectations on your visit again. So pl do give us an opportunity to serve you again.
Team, Little Italy, Koramangala
Greetings and your feedback has indeed been a real motivator for the entire team. We are so glad that you feel the way you feel about our place and as much as you love us, we too feel the same way.
So do come over and we do promise you that we will put in all effort to always give you a better experience on every visit.
We hope to see you very soon.
Team, Little Italy, Koramangala
Thanks a lot for sharing your feedback and I am so glad you loved the cheesecake. We do recently introduced the lychee cheesecake and you ought to try that one too. Also in the offing is a orange pannacotta. Since you do have a sweet tooth, pl do try the same and let us know your feedback.
Look forward to your visit soon
It was great to have you over and Thanks a lot for your fantastic review and feedback. Since you are a pasta lover, i do encourage you to try the Pasta Gambaza or the Pasta Del Barone when you come over next time. Do try our thin crust pizzas too, maybe a Tabasco or a Napoli to start with. And yes do leave some space for the desserts this time around. I would want you to try the chocolate mousse cake , or the chocolate bomb. Of course our staff would be glad to assist you in making the right choice.
We have our wines now and a lot of wine based cocktails and sangrias. So I look forward to having you over soon.
Dear Pasta foodie,
Great to have you back. Yes it has been quite some time. Thanks again for your feedback on the food and service. Does give us a reality check especially from folk like you who have visited us earlier.
Thanks again and yes, we would love to have you over more often.
Greetings my friend,
Thanks for coming over and giving us the opportunity to serve you and your friends. I am glad you liked our food, especially our pastas. Yes we do have a lot on offer for vegetarians, and you are right by saying that they indeed rule the roost. But I am also thankful to all our non-vegetarian patrons who have referred us to their friends and have themselves relished our fare with equal zest.
We will definitely look into your feedback on the minestrone soup, hopefully tune it to your liking on your next visit.
Look forward to your next visit soon. And Thank You once again for sharing your feedback with all.
This incident did occur on the day of your visit and let me tell you this; such one-off incidents are probably one of the worst nightmares of a restaurateur. We do have a (lovely) thickly wooded garden area facing the insides of the restaurant, and this of course adds to the ambiance and overall experience of our guests. We however had an unexpected visitor the other day from our neighborhood garden, a first since we opened 3 years back. Our visitor had burrowed a small hole on the garden side of the bar and scampered in. While our friend was quickly sent packing home by the alert staff, it did however do enough damage, even if unintentionally so. While your outburst is justifiable (I too would have reacted in a similar manner), believe me for us too this was a rare, one-off visit. Moreover our service staff have been taught to keep their calm (be assured this is not indifference) and they quickly acted and did what needed to be done under the circumstances. Needless to say, we have already done what needs to be done to avoid our (friendly) neighbors from barging in ever, unannounced. While we love animals and do not ever intentionally harm our friends, we also follow a policy of intolerance to such instances (Our guests definitely come above all the rest.)
So my friend, we are not rat infested, and while I can say this repeatedly; that we follow extremely strict hygiene and quality processes in storing food as well as in cooking it. However one believes what he sees. So the next time you are around, Id like to offer you a trip to the kitchen, store or any other area that you may want to see.
What has happened cannot be undone, but please accept our sincere apologies for this. Yes like you, I too would have vowed never to go to such as place again. But having said this, I can only request you to re-assess this situation now. I am sure you would appreciate that it was not entirely our fault, and that you would be kind enough to give as a second chance. We would be thrilled to have you back. I am sure we would succeed in changing your perception given another chance, and gain your patronage back.